Refund Policy Nirkh is designed to make your shopping experience simple and worry-free. At Nirkh, customer satisfaction comes first. If you are not fully satisfied with your purchase, we offer a clear and simple return and refund process.30-Day Return Policy

Return Requirements

To be eligible for a return, please make sure:

  • The item is unused, unworn, and in its original condition
  • All tags are still attached
  • The product is returned in its original packaging
  • A receipt or proof of purchase is provided

To start a return, contact us at info@nirkh.com.
Once your return is approved, we will share the return address and provide clear shipping instructions.

Please note: We cannot accept items returned without prior approval.

Damaged or Incorrect Items

Check your order as soon as it arrives. If your item is:

  • Damaged
  • Defective
  • Incorrect

please contact us immediately. Our support team will review the issue and arrange a replacement or solution as quickly as possible.

Non-Returnable Items

Some products cannot be returned, including:

  • Perishable items such as food, plants, or flowers
  • Custom or personalised products
  • Personal care and hygiene items
  • Hazardous or flammable materials
  • Sale items and gift cards

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

If you would like to exchange an item:

  1. Return the original item following our return process
  2. Place a new order for the replacement item

This approach helps us process exchanges faster and ensures you receive the correct product without delay.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, without giving a reason.

Please return items unused, in their original condition, with tags and packaging intactYou must provide proof of purchase

Refunds

Once we receive and inspect your return:

  • We will notify you about the approval status
  • We issue approved refunds to your original payment method within 10 business days.

Depending on your bank, it may take a few additional days for the refund to appear. If more than 15 business days have passed, please contact us at info@nirkh.com.

This Refund Policy Nirkh applies to all purchases made through our online shopping platform

Contact Us

If you have any questions about returns, refunds, or exchanges, our support team is here to help.
Email us at info@nirkh.com, and we’ll respond as soon as possible.